Traveling should be a stress-free experience, and that means catering to your comfort and needs. Accessibility features are accessible in airports and train stations. For those that have mobility concerns, these services can be of great help. One of the most commonly used accessibility features is a wheelchair. Although not particularly challenging, the process of booking wheelchair-friendly flights and trains can require a bit of planning.
Understanding Accessible Transportation
Accessible transportation is those that have services that are designed for those with mobility challenges. Both airlines and railroad services have made significant progress in making sure to provide facilities and services to accommodate passengers that require wheelchairs and other accessibility features, ensuring their comfort and safety.
These services are to make sure boarding is made easy, there is ample space for comfort during travel, and other needs are met. Whether you are traveling by air or rail, booking wheelchair-friendly transportation can involve planning such as informing airport or train staff in advance, choosing the right seating, and confirming the availability of services that you need.
How To Book Wheelchair-Friendly Flights
- Choosing the right airline
Most airlines—such as Air India, IndiGo, and Vistara—have wheelchair-accessible facilities, but it is always a good idea to check the specific services that the airline you choose offers. Some airlines also have dedicated assistance for those with mobility concerns; verifying this in advance can help you plan better. - Request accessibility services in advance
Make sure that you let your airline know about your wheelchair requirement or any other assistance you may need during your travel. You can do this during the booking process or at least 2 days before departure. They can provide help through the boarding process, any ticket related concerns or even during deplaning. - Request accessible seating and restrooms
Aisle and/or emergency seats are often prioritized for passengers that most require it. When you are booking your ticket, requesting more space will be helpful. As for bathrooms, some aircraft have accessible restrooms; make sure to confirm this before booking your ticket. - In-flight assistance
Cabin crew is trained to provide safety and assistance to passengers with wheelchairs or other accessibility needs. They can help you with seat changes, securing your wheelchair, and using the restroom. Should you need help with medical equipment during the flight, request for it and they will be able to help you.
How To Book Wheelchair-Friendly Train Travel
- Confirm accessibility features
Before booking your train journey, make sure to check that the train service has the accessibility features that you need.- Railways provide specific spaces for wheelchairs in the trains, especially those that travel long distances. Trains such as Rajdhani and Shatabdi also have other assistance features such as wider aisles, ramps, and accessible toilets.
- Make sure you also confirm if your departure and arrival stations have ramps and elevators that will help make wheelchair navigation smoother. Large stations like New Delhi, Mumbai CST, and Bangalore City have facilities for passengers with mobility challenges, but smaller, regional stations might not.
- Book tickets online or through a travel agent
Booking a train ticket with wheelchair assistance is like booking a regular ticket. Using websites like IRCTC or even mobile applications like MakeMyTrip, you can request wheelchair services while booking your ticket. You can also visit service counters at the station if you forget to request in advance. - Request for services in advance
While wheelchair services are present, it is best to inform security or staff in advance. This will help you get your wheelchair much faster, as they will be well prepared.
Other Important Tips for Wheelchair Travel
- Carry your own wheelchair: While airlines and trains do provide wheelchairs, it’s always a good idea to bring your own if possible, especially for long-distance travel. Those that are compact, foldable, and easy to transport are the best ones to travel with.
- Travel with a companion: If it can make your journey feel safer and smoother, travel with a companion. They can help you navigate stations and airports and also offer support when you need it.
- Check for medical equipment: If you are traveling with medical devices make sure to inform the airline or railway authorities in advance so they can make the necessary arrangements. These could include medical devices such as oxygen tanks, ventilators, or mobility aids. Transportation services may have specific guidelines for certain medical equipment and you may be asked to fill out forms. It is important to carry all medical documents to make sure this process is not tiresome or stressful for you. It can also help you avoid any delays in travel. Always make sure to carry back up for any medical equipment if possible
Traveling with a wheelchair by flight or train doesn’t need to be a stressful process. With a bit of intentional planning and the right preparation, you can make sure you have a comfortable experience before, during, and returning from your travels. It is important to not feel embarrassed when asking for services that can help you. Staff in airports and train stations are trained to help those that need wheelchair assistance during the whole travel experience.
Frequently Asked Questions (FAQs)
Do all airlines offer wheelchair assistance?
Most major airlines do offer wheelchair assistance and services, which means you can also bring your own wheelchair if you are comfortable with it. But it is always best to confirm before booking tickets!
Do I have to pay extra for wheelchair services?
Neither train stations and airlines commonly provide wheelchair assistance and services for free. Some services may require extra coordination and advance notice; that’s all. If there are any additional charges, this will be mentioned on their website or while you are booking your ticket.
If I bring my own wheelchair, where can I safely store it while traveling?
Airlines and railways both have designated places to store wheelchairs or any other accessibility equipment. On airplanes, your wheelchair will be checked in and stored in the cargo hold, and on trains, your wheelchair will be placed in a specific accessible space.
